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    24 hours after the service has been completed GoWabi will send an email asking for your review and experience.

    We can remove a review on our website if they have threatened, used bad language or used false identity. Please drop us an email at [email protected] and it will be removed from our website.

We hope while booking through GoWabi this does not happen, but if you think otherwise you can let them know. First try and speak with the venue’s manager or owner, often mistakes and misunderstandings may be addressed right away. 

If this does not work please write to our Customer Service Team, providing the following information: 

• Name
• Order reference 
• Date of appointment 
• Summary of complaint 
• Outcome of feedback to owner/manager