Help Center > GoWabi Community
GoWabi Community
How can I cancel my newsletter subscription?
To unsubscribe from GoWabi’s Newsletters go the email that we have previously sent out and press “Unsubscribe”. You will now not receive any updates from us.
How can I give feedback for a venue or treatment?
24 hours after the service has been completed GoWabi will send an email asking for your review and experience.
Can you remove a review posted on your site?
We can remove a review on our website if they have threatened, used bad language or used false identity. Please drop us an email at [email protected] and it will be removed from our website.
How can I make a complaint about a venue?
We hope while booking through GoWabi this does not happen, but if you think otherwise you can let them know. First try and speak with the venue’s manager or owner, often mistakes and misunderstandings may be addressed right away.
If this does not work please write to our Customer Service Team, providing the following information:
- Name
- Order reference
- Date of appointment
- Summary of complaint
- Outcome of feedback to owner/manager