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In Balance SPA Novotel Phuket Kata

In Balance SPA Novotel Phuket Kata

4/1, 4 Leam Sai Road, Karon, Muang, Phuket 83100

In Balance SPA Novotel Phuket Kata "InBalance Spa - อินบาลานซ์ สปา โนโวเทล กะตะ ภูเก็ต สปาหรูริมทะเล " 2

In Balance SPA Novotel Phuket Kata "InBalance Spa - อินบาลานซ์ สปา โนโวเทล กะตะ ภูเก็ต สปาหรูริมทะเล " 3

In Balance SPA Novotel Phuket Kata "InBalance Spa - อินบาลานซ์ สปา โนโวเทล กะตะ ภูเก็ต สปาหรูริมทะเล " 4

In Balance SPA Novotel Phuket Kata "InBalance Spa - อินบาลานซ์ สปา โนโวเทล กะตะ ภูเก็ต สปาหรูริมทะเล " 6

In Balance SPA Novotel Phuket Kata "InBalance Spa - อินบาลานซ์ สปา โนโวเทล กะตะ ภูเก็ต สปาหรูริมทะเล " 5

In Balance SPA Novotel Phuket Kata "InBalance Spa - อินบาลานซ์ สปา โนโวเทล กะตะ ภูเก็ต สปาหรูริมทะเล " 7

In Balance SPA Novotel Phuket Kata "InBalance Spa - อินบาลานซ์ สปา โนโวเทล กะตะ ภูเก็ต สปาหรูริมทะเล " 9

In Balance SPA Novotel Phuket Kata "InBalance Spa - อินบาลานซ์ สปา โนโวเทล กะตะ ภูเก็ต สปาหรูริมทะเล " 10

In Balance SPA Novotel Phuket Kata "InBalance Spa - อินบาลานซ์ สปา โนโวเทล กะตะ ภูเก็ต สปาหรูริมทะเล " 11

In Balance SPA Novotel Phuket Kata "InBalance Spa - อินบาลานซ์ สปา โนโวเทล กะตะ ภูเก็ต สปาหรูริมทะเล " 8

In Balance SPA Novotel Phuket Kata "InBalance Spa - อินบาลานซ์ สปา โนโวเทล กะตะ ภูเก็ต สปาหรูริมทะเล " 12

In Balance SPA Novotel Phuket Kata "InBalance Spa - อินบาลานซ์ สปา โนโวเทล กะตะ ภูเก็ต สปาหรูริมทะเล " 13

In Balance SPA Novotel Phuket Kata "InBalance Spa - อินบาลานซ์ สปา โนโวเทล กะตะ ภูเก็ต สปาหรูริมทะเล " 14

In Balance SPA Novotel Phuket Kata "InBalance Spa - อินบาลานซ์ สปา โนโวเทล กะตะ ภูเก็ต สปาหรูริมทะเล " Towhooll_June25

Great place! Would recommend

- Remoh

- John

InBalance Spa is a luxury spa located at Novotel Phuket Kata Avista Resort & Spa, offering a full range of treatments, sauna, and jacuzzi facilities near Kata–Karon Beach. Experience deep relaxation in their exclusive couple’s treatment room. Check prices now!

InBalance Spa – Reasonable Prices with a Luxury Resort Spa Experience in Kata, Phuket

Nestled in a serene hillside resort near Kata Beach, InBalance Spa by Novotel Phuket Kata Avista Resort & Spa is a perfect destination for those seeking complete physical and mental relaxation. The spa harmoniously blends aromatherapy with holistic body balance through a variety of treatments, delivered by professional therapists in a private, exclusive space.

The highlight includes a luxurious couple’s treatment room, steam room, sauna, and hot jacuzzi, enhancing the overall spa experience. Perfect for couples seeking romance or solo travelers in need of rejuvenation after a long day of sightseeing.

Wondering if InBalance Spa is worth it? The answer is a resounding “yes” – as confirmed by glowing reviews. From attentive service to luxurious design and truly restorative experiences, the value offered by InBalance Spa matches that of world-class resorts.

Highlights of InBalance Spa (Novotel Kata)

Exclusive Couple’s Treatment Room – Ideal for privacy and romantic getaways
Full-service Spa – Aromatherapy, body scrubs, wraps, facial treatments, and more
Blending Traditional and Modern Therapies – Promotes holistic body rejuvenation
Comprehensive Facilities – Steam room, sauna, and hot whirlpool jacuzzi
Luxurious Atmosphere in Nature – Peaceful and close to Kata Beach

Facilities at InBalance Spa

Garden-view Treatment Rooms – Enhancing tranquility during treatments
Steam and Sauna Rooms – Boost circulation and detoxification
Hot Jacuzzi – Relieves fatigue after active days
Welcome Organic Tea – Refreshes mind and body post-treatment
Premium Spa Products – Safe for all skin types

Getting to InBalance Spa (Novotel Phuket Kata)

Location: Novotel Phuket Kata Avista Resort & Spa, 4/1-4 Leamsai Road, Karon Subdistrict, Mueang District, Phuket 83100

Nearby Landmarks: Kata Beach / Karon Beach / Karon Viewpoint / Dino Park Mini Golf

Transportation: Accessible by private car or taxi, about 20 minutes from Patong Beach

Parking: On-site parking available

How to Book at InBalance Spa Novotel Phuket Kata

You can easily book online via GoWabi platform:

Select your desired service
Make payment
Receive booking confirmation via email or GoWabi app, including spa contact info
For vouchers, please call to schedule an appointment
If a time slot was selected during booking, no call is needed
Show QR Code or booking number from the coupon upon arrival

⚠️ Important Notes Before Booking at InBalance Spa Novotel Phuket Kata

Please inform the staff of any pre-existing medical conditions. The spa is not liable for adverse reactions.
Not recommended for those with serious conditions such as heart disease, high blood pressure, diabetes, or vascular issues – consult a doctor first.
Not suitable for those with spinal injuries or fractures – risk of further injury.
Open wounds or skin diseases – avoid onsen until fully healed to prevent infection.
Not suitable for pregnant women over 1 month, menstruating women, or children under 12 years.
For sensitive skin, check ingredients in oils or scrubs beforehand. Ask staff for suitable options to avoid irritation or allergic reactions.

Before Your Appointment at InBalance Spa

Cannot be combined with other promotional offers
Booking details including address and contact are available in your GoWabi app under ""My Purchases"" or in your email confirmation
Please call at least 1 day in advance to confirm your appointment
Arrive at least 15–20 minutes before your appointment for preparation
Late arrivals over 15 minutes may result in reduced service time or cancellation without refund
No-shows without prior notice will be charged in full
To reschedule or cancel, notify at least 24 hours in advance or full charges apply
Show QR Code or booking number from email or GoWabi app before service
For multi-session services, the first session must be booked before coupon expiration; subsequent bookings are coordinated directly with the spa

Cancellation & Refund Policy

Refund requests can be made within 7 days of purchase as a refund code. Policies may vary per service – please check before booking.
No refunds for missed appointments without notice

Terms & Conditions

Vouchers must be used within the validity period (typically 60+ days from purchase)
Advance booking required – contact details are in GoWabi confirmation email or “My Bookings” section
Vouchers are non-cash redeemable and cannot be combined with other promotions
Show QR Code or booking number from email or GoWabi app before service

Why Choose InBalance Spa by Novotel (Kata)

This is your ideal escape for complete physical and mental rejuvenation. With thoughtfully designed services, comprehensive amenities, and expert therapists trained to international hotel standards, InBalance Spa by Novotel Kata offers value that matches the premium experience you receive. If you’re seeking a high-end spa in Phuket – this is the answer.

💥11.11 FLASH SALE

Deep Tissue Massage (90 min)

90 min

~~฿1,500~~ ฿1,111

This voucher is valid for 90 days(s) after purchase.
Cancellable and refundable as refund voucher within 7 days after purchase.

This therapeutic massage involves deep pressure strokes focusing on specific areas such as neck, upper and lower back to relieve body tension and to restore normal movement.

Balancing Facial (60 min)

60 min

~~฿1,700~~ ฿1,190

This voucher is valid for 90 days(s) after purchase.
Cancellable and refundable as refund voucher within 7 days after purchase.

Suitable for specific skin types Dry skin, Oily Skin, Sensitive Skin, increases hydration, clears unflattering breakout and removes skin irritation.

Coffee Scrub (60 min)

60 min

~~฿1,400~~ ฿999

This voucher is valid for 90 days(s) after purchase.
Cancellable and refundable as refund voucher within 7 days after purchase.

Rich in anti-oxidant and the aromatic scent of the coffee helps to relax your body and mind while honey moistures, softens and radiates the skin.

Serenity & Sound (Aroma Massage + Sound) (90 min)

90 min

~~฿1,700~~ ฿1,190

This voucher is valid for 90 days(s) after purchase.
Cancellable and refundable as refund voucher within 7 days after purchase.

Serenity & Sound Aroma Massage + Sound Healing is an extended combined wellness service that blends aromatherapy massage with sound healing for deeper relaxation and recovery. The aroma massage helps relieve accumulated muscle tension and fatigue while promoting comfort and circulation, and the sound healing element supports a calmer mind, reduced stress, and a more balanced emotional state. This longer session is ideal for those seeking a more immersive reset, helping the body feel lighter and the mind feel clearer and more at ease.

Spirit Package (90 min)

90 min

~~฿1,650~~ ฿1,155

This voucher is valid for 90 days(s) after purchase.
Cancellable and refundable as refund voucher within 7 days after purchase.

A wonderful total relaxation package begins with full body massage of your choice followed by foot or head massage. Feel totally relaxed and unwind.
• Body Massage 60 minutes
• Foot massage or Indian Head

Aromatherapy Massage (90 min)

90 min

~~฿1,550~~ ฿1,099

This voucher is valid for 90 days(s) after purchase.
Cancellable and refundable as refund voucher within 7 days after purchase.

Slow rhythmic relaxing massage using aromatic oils to improve blood circulation and to release tension in muscles. Leave your worries behind.

Serenity & Sound (Aroma Massage + Sound) (60 min)

60 min

~~฿1,300~~ ฿999

This voucher is valid for 90 days(s) after purchase.
Cancellable and refundable as refund voucher within 7 days after purchase.

Serenity & Sound Aroma Massage + Sound Healing is a combined relaxation service designed to ease physical tension while calming the mind through therapeutic sound. This service uses aromatherapy massage to release muscle tightness, reduce stress, and promote circulation, while sound healing vibrations help settle the nervous system and deepen mental relaxation. The combination supports emotional balance, stress recovery, and full-body comfort, leaving you feeling grounded, refreshed, and peacefully restored.

Foot Massage (60 min)

60 min

~~฿900~~ ฿599

This voucher is valid for 90 days(s) after purchase.
Cancellable and refundable as refund voucher within 7 days after purchase.

Relaxing foot massage is highly recommended for those with tired legs and feet. The massage aids in alleviating stress and boosting body circulation.

Royal Siam (180 min)

180 min

~~฿3,500~~ ฿2,450

This voucher is valid for 90 days(s) after purchase.
Cancellable and refundable as refund voucher within 7 days after purchase.

Discover ancient Thai remedies with an exquisite treatment. Pamper your skin with a
fresh coconut scrub, white mud wrap and then complete your experience with Thai
massage and a herbal bath
- Coconut Ginger Scrub 30 minutes
- White Mud Wrap 45 minutes
- Thai Massage (60 min)
- Herbal Heat Treatment 30 minutes
- Herbal Bath 15 minutes

Indian Head Massage (60 min)

60 min

~~฿1,300~~ ฿999

This voucher is valid for 90 days(s) after purchase.
Cancellable and refundable as refund voucher within 7 days after purchase.

Clear your mind with this massage to relax and remove fatigue caused by mental stress.

Spa Day Pass

90 min

~~฿1,500~~ ฿1,299

This voucher is valid for 90 days(s) after purchase.
Cancellable and refundable as refund voucher within 7 days after purchase.

Deep Tissue Massage ( 60 minutes )
Sauna ( 30 minutes )
Swimming pool and Gym access

Complimentary Healthy Drink !

Tropical Package (180 min)

180 min

~~฿4,150~~ ฿2,899

This voucher is valid for 90 days(s) after purchase.
Cancellable and refundable as refund voucher within 7 days after purchase.

Enjoy our wholesome spa experience. Starts with a steam bath to open the skin pores and makes it ready for oatmeal honey scrub. It’s later followed by the signature coconut massage, Tropical facial and complete the session with a milk bath. Leaves your body and mind enriched, relaxed and stress-free.
• Sauna 15 minutes
• Coconut Oil 60 minutes
• Milk Bath 15 minutes
• Oatmeal Honey Body Scrub 30 minutes
• Tropical Facial 60 minutes

Thai Massage (90 min)

90 min

~~฿1,200~~ ฿799

This voucher is valid for 90 days(s) after purchase.
Cancellable and refundable as refund voucher within 7 days after purchase.

An ancient traditional Thai Massage is a fusion of acupressure, energy work and stretching
techniques. They reduce muscular tension, improve circulation, boost the immune system
and keep both body and mind balanced.

Hot Stone Massage (60 min)

60 min

~~฿1,300~~ ฿999

This voucher is valid for 90 days(s) after purchase.
Cancellable and refundable as refund voucher within 7 days after purchase.

Hot Stone Massage is a therapeutic massage service that uses heated stones placed on key areas of the body to help relax muscles and release deep tension. The warmth helps soften tight muscles and supports improved blood circulation, making it easier for the body to unwind. This service is ideal for relieving stiffness from stress or overuse, easing overall fatigue, and promoting a deep sense of calm. It also supports better body comfort, helping you feel lighter, warmer, and more relaxed after the session.

Thai Massage (60 min)

60 min

~~฿900~~ ฿599

This voucher is valid for 90 days(s) after purchase.
Cancellable and refundable as refund voucher within 7 days after purchase.

An ancient traditional Thai Massage is a fusion of acupressure, energy work and stretching techniques. They reduce muscular tension, improve circulation, boost the immune system and keep both body and mind balanced.

Golden Touch Massage (90 min)

90 min

~~฿1,400~~ ฿1,350

This voucher is valid for 90 days(s) after purchase.
Cancellable and refundable as refund voucher within 7 days after purchase.

The signature massage uses coconut oil together with a blend of essential massage oils. Using a fusion of different massage techniques with a range of pressure from medium to firm, this indulgent treatment leaves you feeling totally calm and deeply relaxed.

Rejuvenation Package (90 min)

90 min

~~฿2,000~~ ฿1,800

This voucher is valid for 90 days(s) after purchase.
Cancellable and refundable as refund voucher within 7 days after purchase.

This treatment can be tailored to suit your individual requirements. Begin with a body scrub followed by the body massage. Enjoy a luxurious treatment, leaving your skin soft, smooth and relaxed.
- Choice of Body Scrub 30 minutes
- Choice of Body Massage (60 min)

Body Scrub

Coconut Ginger Scrub (60 min)

60 min

~~฿1,450~~ ฿1,300

This voucher is valid for 90 days(s) after purchase.
Cancellable and refundable as refund voucher within 7 days after purchase.

Coconut is a natural moisturizer while ginger is a gentle body exfoliating herb rich in vitamins, minerals and enzymes. Leaves you with a smooth and healthy skin.

Peace Package (120 min)

120 min

~~฿2,950~~ ฿2,600

This voucher is valid for 90 days(s) after purchase.
Cancellable and refundable as refund voucher within 7 days after purchase.

Start with a natural body scrub to exfoliate dead skin cells and prepare for a soothing wrap which moisturizes your skin leaving the skin glowing and radiant.
- Body Scrub 45 minutes
- Body Wrap 45 minutes
- Milk Bath 30 minutes

Body Massage

After Sun Massage (90 min)

90 min

~~฿1,500~~ ฿1,350

This voucher is valid for 90 days(s) after purchase.
Cancellable and refundable as refund voucher within 7 days after purchase.

This healing massage is perfect for sun-exposed skin and uses a blend of Aloe Vera and massage oils, rich in vitamins and minerals for soothing and cooling the skin.

After Sun Massage (60 min)

60 min

~~฿1,100~~ ฿990

This voucher is valid for 90 days(s) after purchase.
Cancellable and refundable as refund voucher within 7 days after purchase.

This healing massage is perfect for sun-exposed skin and uses a blend of Aloe Vera and massage oils, rich in vitamins and minerals for soothing and cooling the skin.

Head Massage

Indian Head Massage (30 min)

30 min

~~฿700~~ ฿650

This voucher is valid for 90 days(s) after purchase.
Cancellable and refundable as refund voucher within 7 days after purchase.

Clear your mind with this massage to relax and remove fatigue caused by mental stress.

Face Massage

Tropical Facial (60 min)

60 min

~~฿1,500~~ ฿1,350

This voucher is valid for 90 days(s) after purchase.
Cancellable and refundable as refund voucher within 7 days after purchase.

Refine the skin using natural cleansing and gentle exfoliation followed by face massage using finest honey and mask of fresh cucumber. Leave with your skin feeling soft and smooth.

Aromatherapy Massage

Aromatherapy Massage (60 min)

60 min

~~฿1,100~~ ฿990

This voucher is valid for 90 days(s) after purchase.
Cancellable and refundable as refund voucher within 7 days after purchase.

Slow rhythmic relaxing massage using aromatic oils to improve blood circulation and
to release tension in muscles. Leave your worries behind.

Spa Package

White Mud Wrap (60 min)

60 min

~~฿1,300~~ ฿1,150

This voucher is valid for 90 days(s) after purchase.
Cancellable and refundable as refund voucher within 7 days after purchase.

Allow the clay's natural properties to eliminate the body toxins. The white mud is rich in minerals and nutrients, helps the skin to detoxity and stimulates the body to nourish the skin.

Aloe Cucumber Wrap (60 min)

60 min

~~฿1,250~~ ฿1,120

This voucher is valid for 90 days(s) after purchase.
Cancellable and refundable as refund voucher within 7 days after purchase.

Excellent for sun burn or sensitive skin. Combination of Aloe Vera and cucumber will reduce redness and irritation to calm the skin.

Pure Glow Ritual 90 min (Body Scrub 30 min + Energizing Massage 45 min + Lifting Facial 30 min + Sauna or Steam 15 min) For 1 Person

120 min

฿2,550

This voucher is valid for 90 days(s) after purchase.
Cancellable and refundable as refund voucher within 7 days after purchase.

Pure Glow Ritual 90 min

Body Scrub 30 min
Energizing Massage (Upper back neck and shoulders) 45 min
Lifting Facial 30 min
Sauna or Steam 15 min)

Pure Glow Ritual 90 min (Body Scrub 30 min + Energizing Massage 45 min + Lifting Facial 30 min + Sauna or Steam 15 min) For 2 Persons

120 min

฿4,150

This voucher is valid for 90 days(s) after purchase.
Cancellable and refundable as refund voucher within 7 days after purchase.

Pure Glow Ritual 90 min

Body Scrub 30 min
Energizing Massage (Upper back neck and shoulders) 45 min
Lifting Facial 30 min
Sauna or Steam 15 min

Deep Tissue Massage

Deep Tissue Massage (60 min)

60 min

~~฿1,100~~ ฿990

This voucher is valid for 90 days(s) after purchase.
Cancellable and refundable as refund voucher within 7 days after purchase.

This therapeutic massage involves deep pressure strokes focusing on specific areas such as neck, upper and lower back to relieve body tension and to restore normal movement.

Oil Massage

Herbal Healer Oil Massage (90 min)

90 min

~~฿1,500~~ ฿1,350

This voucher is valid for 90 days(s) after purchase.
Cancellable and refundable as refund voucher within 7 days after purchase.

Melt away the body ailments with our healing treatment. The hot compresses are ideal for alleviating pain, stiffness, soreness and backaches. The blend of traditional Thai herbs used in these compresses has a relaxing and invigorating effect on the body and mind while the full body massage soothes muscle tension and stiffness.

Foot Massage

Foot Massage (30 min)

30 min

~~฿650~~ ฿580

This voucher is valid for 90 days(s) after purchase.
Cancellable and refundable as refund voucher within 7 days after purchase.

Relaxing foot massage is highly recommended for those with tired legs and feet. The massage aids in alleviating stress and boosting body circulation.

Neck, Head & Shoulder Massage

Tension Relief Massage (Energizing) (30 min)

30 min

~~฿850~~ ฿760

This voucher is valid for 90 days(s) after purchase.
Cancellable and refundable as refund voucher within 7 days after purchase.

An experience recommended for knotted and painful areas, especially over upper back, neck and shoulders. Our therapist will work to release tension and restriction on those areas.

Tension Relief Massage (Energizing) (60 min)

60 min

~~฿1,200~~ ฿1,090

This voucher is valid for 90 days(s) after purchase.
Cancellable and refundable as refund voucher within 7 days after purchase.

An experience recommended for knotted and painful areas, especially over upper back, neck and shoulders. Our therapist will work to release tension and restriction on those areas.

Hot Stone Massage

Hot Stone Massage (90 min)

90 min

~~฿1,700~~ ฿1,500

This voucher is valid for 90 days(s) after purchase.
Cancellable and refundable as refund voucher within 7 days after purchase.

Hot Stone Massage is a deeply soothing massage service that combines massage techniques with heated stones to enhance muscle relaxation and comfort throughout the body. The heat helps loosen tight areas and supports circulation, which can reduce feelings of heaviness and promote a smoother recovery from accumulated fatigue. This service is suitable for those who want stronger relaxation benefits, relief from muscle stiffness, and a longer-lasting sense of calm and balance in the body.

Venue rating

4.8

Ambience

Cleanliness

Staff

Value

In Balance SPA Novotel Phuket Kata
4/1, 4 Leam Sai Road, Karon, Muang, Phuket 83100

Click for phone number

Send Message

Visit Website

Mon 10:00 AM - 06:00 PM

Tue 10:00 AM - 06:00 PM

Wed 10:00 AM - 06:00 PM

Thu 10:00 AM - 06:00 PM

Fri 10:00 AM - 06:00 PM

Sat 10:00 AM - 06:00 PM

Sun 10:00 AM - 06:00 PM

REVIEWS (written by customers after their visit)

Remoh

Great place! Would recommend

verify image Verified Reviews

Posted 11 Mar 2025

John

verify image Verified Reviews

Posted 28 Nov 2025

John

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Posted 28 Nov 2025

Wan

verify image Verified Reviews

Posted 20 Nov 2025

Donia

OH MY GOODNESS! I felt like I was in a while different world. Everything was amazing! I loved every second of it!!! The staff were super nice! Ms. Paranj was the lady that took care of me. She did GREAT! Highly recommend!

verify image Verified Reviews

Posted 30 Aug 2025

Go Wabi User Posted 01 Sep 2025

Dear Donia, Thank you for sharing your experience. We're delighted to hear that you are happy with your treatments. Your recommendation means a lot, and we’re glad you’re already considering returning for more sessions. We’re looking forward to welcoming you back soon for continued relaxation. Best regards, InBalance Spa Team.

Venue rating

4.8

Ambience

Cleanliness

Staff

Value

In Balance SPA Novotel Phuket Kata
4/1, 4 Leam Sai Road, Karon, Muang, Phuket 83100

Click for phone number

Send Message

Visit Website

MON 10:00 AM - 06:00 PM

TUE 10:00 AM - 06:00 PM

WED 10:00 AM - 06:00 PM

THU 10:00 AM - 06:00 PM

FRI 10:00 AM - 06:00 PM

SAT 10:00 AM - 06:00 PM

SUN 10:00 AM - 06:00 PM

Available Payment Methods

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Frequently Asked Questions

What are the recommended services and their prices at In Balance SPA Novotel Phuket Kata?

The recommended services at In Balance SPA Novotel Phuket Kata and their prices are:

Spirit Package (90 min) - Prices at ฿1,155

Spa Day Pass - Prices at ฿1,299

Golden Touch Massage (90 min) - Prices at ฿1,350

Rejuvenation Package (90 min) - Prices at ฿1,800

Tropical Package (180 min) - Prices at ฿2,899

What are the highest-reviewed and most popular services at In Balance SPA Novotel Phuket Kata?

The highest-reviewed and most popular services at In Balance SPA Novotel Phuket Kata and their prices are:

Rejuvenation Package (90 min) - Prices at ฿1,800

Pure Glow Ritual 90 min (Body Scrub 30 min + Energizing Massage 45 min + Lifting Facial 30 min + Sauna or Steam 15 min) For 1 Person - Prices at ฿2,550

Peace Package (120 min) - Prices at ฿2,600

Royal Siam (180 min) - Prices at ฿2,450

Tropical Package (180 min) - Prices at ฿2,899

Hot Stone Massage (60 min) - Prices at ฿999

Where is In Balance SPA Novotel Phuket Kata located?

In Balance SPA Novotel Phuket Kata is located at 4/1, 4 Leam Sai Road, Karon, Muang, Phuket 83100

What are the operating hours of In Balance SPA Novotel Phuket Kata?

In Balance SPA Novotel Phuket Kata Operating Hours

MON - -

TUE - -

WED - -

THU - -

FRI - -

SAT - -

SUN - -

When does the voucher expire after purchase?

Generally, vouchers are valid for 60 days after purchase. However, some services may have different expiration periods, either shorter or longer. Please carefully check the expiration or validation terms for each service in the service details section.

How can I make an appointment or change my appointment date?

You can make or reschedule an appointment directly with the shop at least one day before your visit. The shop's contact information is available in your booking or voucher details after you make a purchase.

Can I cancel my booking?

In general, cancellations and refunds are available within 7 days of purchase as cashback refunds. However, some services may have different terms. Please carefully check the cancellation and refund policies for each service you wish to purchase.

What should I do if I am late?

You should aim to arrive at least 15 minutes before your appointment time. If you are late, it may cause a delay in your scheduled appointment. Arriving more than 15 minutes late could result in cancellation.

In case of a late arrival, please ensure you contact the shop directly to inform them of your delay. You can find the shop's contact information in your booking or voucher details after making a purchase.

What payment options are available for In Balance SPA Novotel Phuket Kata ?

We offer a variety of payment options for your convenience. For online payment, you can pay using credit cards (Visa, MasterCard, American Express), debit cards, truemoney Wallet, ShopeePay, LINE Pay, Alipay, Google Pay, Internet Banking and PromptPay. Please note that cash payments are not accepted at this shop.

Can I pay using an installment plan?

Installment plans are available for services valued at ฿3,000 or more. Look for the "0% Installment Available" text on each eligible service. The installment plan offers a maximum period of 6 months with 0% interest.