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COVID-19 Update & Support

Annoucement Update in 7 July 2021

Pending purchased eVoucher/coupon

eVoucher Expired Date in July – August 2021

  • eVocuher with expired date in July – August 2021 will be automatically added more 30 – 90 days from current expired date.
  • The eVoucher validity extension period will be different in some shops upon shop’s allowance conditions and policies.

eVoucher Expired Date in May – June 2021 for All Spas, Clinics, Beauty Salons and Fitness

  • eVocuher with expired date in May will be added more 60 days from current expired date.
  • eVocuher with expired date in June will be added more 30 days from current expired date.
  • The eVoucher validity extension period will be different in some shops upon shop’s allowance conditions and policies.

eVoucher Expired Date from 1 April – 15 May 2021 for All Spas, Clinics, Beauty Salons and Fitness

  • GoWabi already extended the validity of eVoucher to be valid until on 31 May 2021, but the extension period will be different upon shop’s allowance conditions and policies.
  • If you may have questions or requests for longer validity of your vouchers, you can directly contact our Customer Service team to support.

eVoucher Expired Date in Janurary – Febuary 2021 for All Spas, Clinics, Beauty Salons and Fitness

  • GoWabi are concerned about the safety of our precious partners; your staffs and lovely customers are our priority and therefore we would like to extend the validity of eVoucher that is expired date in January-February 2021 to be valid until on 31 March 2021. If the situation does not get better, GoWabi will consider to extend the validate again according to the situation.

For booking has scheduled in following period

  • For booking has scheduled in June – July 2021 with shop closed operation : Please contact customer service to reschdule or hold your booking.
  • For booking has scheduled in 1 April – 9 May 2021 with shop closed operation : Gowabi has been change booking that appointment on January to eVoucher. eVoucher has been expired on 31 May 2021. With the change of booking appointment to eVoucher, you will be able to directly contact with the shops for your appointment when the shop is opened. However, if your scheduled appointment isn’t be adjusted, please contact GoWabi Customer Service Team to support.
  • For booking has scheduled in January 2021 : Gowabi has been change booking that appointment on January to eVoucher. eVoucher has been expired on 31 March 2021. With the change of booking appointment to eVoucher, you will be able to directly contact with the shops for your appointment when the shop is opened.

If you’re unable to get through or need further assistance with validation or booking your appointment, please contact us at [email protected] or add us on LINE (LINE ID: @gowabi). Our team will get back to you as soon as possible during our operating hours, 8:00 AM to 8:00 PM.